All insured customers of Prudential (i.e., those with an insurance policy with us, including individual and group insurance, life, health, CI and general insurance) in Hong Kong, Indonesia, Vietnam, Cambodia and Myanmar who have been diagnosed with breast cancer stage 0-3, of 80 years or below and considered clinically appropriate* by Bangkok Hospital. Non-insurance customers (e.g., fee-paying Pulse users) are not eligible.

*BDMS reserves the right to exclude customers that it deems to be clinically inappropriate for the package, including those suffering from stage 4 breast cancer.

Yes, and they will not be charged beyond THB 2.2 million.

Our claims data across our markets consistently show that cancer treatment is the highest health claim cost for our customers compared to other types of treatment.  In Hong Kong and Indonesia for example, breast cancer treatment accounts for over 25 percent of our total cancer-related health claims cost in each market.

In line with customer research and feedback, we are collaborating with Bangkok Hospital to launch this service in 5 markets during the first phase. More markets and other surgical procedures will be explored in the future.

Mammogram report, Pet CT report, Histopathology/Biopsy report and complete medical history report from specialists are to be submitted to Bangkok Hospital before a decision is made whether or not to accept the individual into this program prior to traveling to Thailand.

Unfortunately, no. The service package is only limited to single-sided breast cancer treatment.

Yes, if the customer provides all necessary documents.

BDMS will provide complimentary (free of charge) accommodation for up to 60 days at Chiva Residence (continuous or intermittent) during radiation, chemotherapy and investigation after chemotherapy treatment. Any accommodation beyond the 60 days at Chiva Residence, alternative accommodation elsewhere as self-arranged by the customers, or accommodation for their travelling companions would be at the customer’s own expense.

Yes.

It is at the own costs of Prudential customers.

In line with customer research and feedback, we are collaborating with Bangkok Hospital to launch this service in 5 markets during the first phase. More markets including Thailand will be explored in the future.

Yes, Bangkok Hospital in Bangkok, Thailand is the renowned flagship hospital of BDMS, where its on-premise Bangkok Cancer Hospital Wattanosoth has achieved some of the best five-year breast cancer survival rates in the world equivalent to or even surpassing those at hospitals in the USA or Western Europe.

Budget certainty at a renowned and affordable cancer treatment facility – Bangkok Hospital. The treatment will cover surgery, radiation, chemotherapy, hormone therapy and reconstruction for the period of 1 year at a guaranteed maximum cost of up to THB 2.2 million.

The one year period starts from the date of acceptance into the program by Bangkok Hospital. Any treatment beyond the one-year duration would be at the customers’ own expense.

It depends on the type of policy you have with us. Your agent/financial advisor and our customer service team will be able to check this for you.

The program will be valid till June 11, 2025 for eligible Prudential customers to be accepted into the program.

This value-added service reflects Prudential’s commitment to narrow the health and protection gap by taking care of our customers and making such high-quality value-added services more affordable and accessible for our customers.

Customers are free to seek additional treatment(s) beyond what the package offers at their own expense. Please contact BDMS directly for other healthcare needs. For your specific insurance coverage, please contact your agent/financial advisor or our customer service team.