Our Claims Promise

A Prudential policy protects you and your family during life's difficult moments. We pay your claim as quickly as possible and with compassion and care. We make it simple and easy, and only ask for necessary information.

Let us guide you through the Cashless Claim Process


Step 1 : Call our Customer Service Hotline (+95) 977 011 0010

Step 2 : Prepare Request Guarantee letter for admission

Contact Prudential Cashless Hotline 09 770 110010 (for emergency admission) or emails to claims@prudential.com.mm for non-emergency admission.

 Information need to be provided

  1. Name
  2. PruHealth Policy Number
  3. NRC number or Passport Number
  4. Contact Number
  5. Planned date of admission
  6. Treating doctor
  7. Diagnosis
  8. Estimated duration of hospital stay (optional)
  9. Contact Email (optional)
  10. Health Insurance Unit (optional) 

  1. Prudential Myanmar will grantee up to maximum amount of coverage (according to unit purchased)
  2. Amount more than guarantee limit need to be paid to hospital before discharge from hospital
  3. Hospitalization and treatment due to PRUHealth exclusion list will not be covered
  4. If hospital expenses is less than eligible coverage amount, Prudential Myanmar will contact the customer and will reimburse accordingly.

NoNameTypeLocation
1AryuHospitalYangon
2ASIA Royal HospitalHospitalYangon
3Pun Hlaing Hospital (Hlaing Thar Yar)HospitalYangon
4VictoriaHospitalYangon
5Pun Hlaing Siloam MandalayHospitalMandalay
6Kaung ThitHospitalNaypyitaw
7Gold RoyalHospitalSagaing
8Pun Hlaing Silom Taunggyi HospitalShan
9Grand HanthaHospitalYangon
10Mandalar HospitalHospitalMandalay
11Myat Taw Win HospitalHospitalShan
12OSC hospitalHospitalYangon
13SSC hospitalHospitalYangon
14Pinlon HospitalHospitalYangon
15Ottara Thiri HospitalHospitalNaypyitaw
16Mediland hospitalHospitalTanintharyi
17Kembangan UHC HospitalHospitalYangon
18Mingalar hospitalHospitalMandalay
19Win General Hospital-1HospitalBago
20Aung HospitalHospitalShan
21Myint Mo HospitalHospitalTanintharyi
22Myat Mon HospitalHospitalKachin
23Dagon Medicare HospitalHospitalYangon
24Myo Taw HospitalHospitalAyeyarwaddy
25Sakura hospitalHospitalYangon
26Thukha Gabar HospitalHospitalYangon
27Sakura Hospital (Hinthada)HospitalAyeyarwaddy
28Cherry Land HospitalHospitalMandalay
29Khaing Myittar Hospital (Taunggyi)HospitalShan
30Khaing Myittar Hospital (Nyaung Shwe)HospitalShan
31Khaing Myittar Hospital (Namsan)HospitalShan
32Khaing Myittar Hospital (Shwe Nyaung)HospitalShan
33Khaing Myittar Hospital (Aung Ban)HospitalShan
34Byar Date Pan HospitalHospitalKayin

NoNameTypeLocation
1AryuHospitalYangon
2Asia Royal HospitalHospitalYangon
3Pun Hlaing Hospital (Hlaing Thar Yar)HospitalYangon
4Pun Hlaing Downtown Taw Win Street ClinicClinicYangon
5Pun Hlaing Star City ClinicClinicYangon
6Pun Hlaing North Dagon ClinicClinicYangon
7Pun Hlaing Clinic ThingangyunClinicYangon
8VictoriaHospitalYangon
9Pun Hlaing Siloam MandalayHospitalMandalay
10Kaung ThitHospitalNaypyitaw
11Gold RoyalHospitalSagaing
12Pun Hlaing Siloam Taunggyi BranchHospitalShan
13Grand HanthaHospitalYangon
14Mandalar HospitalHospitalMandalay
15Myat Taw Win HospitalHospitalShan
16Right Lab(Lanmataw)LabYangon
17Right Lab (insein)LabYangon
18Right Lab (north Okkalapa)LabYangon
19Right Lab (Kamaryut)LabYangon
20Right Lab (Mandalay)LabMandalay
21Right Lab (Naypyitaw)LabNaypyitaw
22Right Lab (Pyi Oo Lwin)LabMandalay
23OSC hospitalHospitalYangon
24Lin Yaung Chi ClinicClinicYangon
25SSC hospitalHospitalYangon
26Pinlon HospitalHospitalYangon
27Ottara Thiri HospitalHospitalNaypyitaw
28Mediland hospitalHospitalTanintharyi
29Kembangan UHC HospitalHospitalYangon
30Kembangan Clinic MyitkyinaClinicKachin
31Mingalar hospitalHospitalMandalay
32Win General Hospital-1HospitalBago
33Win General ClinicClinicYangon
34Win Specialist ClinicClinicYangon
35Royal Malikha ClinicClinicYangon
36Aung HospitalHospitalShan
37Myint Mo HospitalHospitalTanintharyi
38SML YangonHospitalYangon
39SML MandalayHospitalMandalay
40SML TaunggyiHospitalShan
41SML PyayHospitalBago
42SML MawlamyingHospitalMon
43Prime Medical CenterClinicYangon
44Myat Mon HospitalHospitalKachin
45Myo Taw HospitalHospitalAyeyarwaddy
46Sakura hospitalHospitalYangon
47Myanmar Premium J ClinicClinicYangon
48Thukha Gabar HospitalHospitalYangon
49Sakura Hospital (Hinthada)HospitalAyeyarwaddy
50Lan Thit Specialist ClinicClinicYangon
51Duwun HealthcareClinicMandalay
52Pun Hlaing Clinic Kyi Myin DaingClinicYangon
53Victoria Family Care ClinicClinicYangon
54Pun Hlaing Pya PonHospitalAyeyarwaddy
55Kan Yeik Thar Wellness CenterHospitalYangon
56SML (Bago)HospitalBago
57SML (Pathein)HospitalPathein
58MMDocClinicYangon
59Cherry Land HospitalHospitalMandalay
60Khaing Myittar Hospital (Taunggyi)HospitalShan
61Khaing Myittar Hospital (Nyaung Shwe)HospitalShan
62Khaing Myittar Hospital (Namsan)HospitalShan
63Khaing Myittar Hospital (Shwe Nyaung)HospitalShan
64Khaing Myittar Hospital (Aung Ban)HospitalShan
65Byar Date Pan HospitalHospitalKayin
66Thu Kha Nyein Aye Specialist ClinicClinicKayin
67Zaw Specialist ClinicClinicBago

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