Personal
Disability
Should you become unable to work, a cash payout can provide you with income and keep you afloat
Health
From diagnosis to recovery may involve tests, scans, therapy, rehabilitation. The cost is huge
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Claims Made Easy
Submit and track your claim the way you want to
Submit your claim online in 5 simple steps.
How can you submit your claim?
Let us guide you through the claim process
Send an email to us via our Customer Service Centre with your claim form and supporting documents.
Let your trusted financial consultant help in submitting your claim.
Visit us with your supporting documents and we’ll be ready to assist you.
Use wealth protection if your policy covers conditions like insurance, fees
Our commitment to you is to pay your claim as quickly as possible, with compassion and care.
Got a problem? Check our FAQs or get in touch with us for assistance.
To make a claim, you may contact your financial consultant or Customer Service Centre for the requirements or you can directly claim in here.
You may submit the claim form together with supporting documents via your financial consultant or an email to our Customer Service Centre together. Alternatively, you may bring your claim form and supporting documents and visit us in the closest branch.
For claims that occur after the enforcement of the policy, we will process the claim within 15 business days from the date of receipt of all of the required documents.
The claimant is required to get a recommendation letter from the local authority/township administrative office to presume the Life Assured’s death.
The claimant can approach the relevant local authorities to obtain the required copies of the documents at his or her expense.
For Trust nomination, the proceeds will be released to the deceased nominee’s estate.
For Revocable nomination, the deceased nominee’s share will be proportionately distributed among the surviving nominees. If there is any will, it would then supersede all nominations.
Leave your details and an agent will be in touch to take you through your options.
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